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Salesforce Administration and Staff Turnover at a Small Charity

This blog post is from a Q&A I had with a Salesforce administrator at a small charity. She is currently the project owner, champion, and administrator, though is largely self taught in Salesforce....

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Comparing Cirrus Insights vs Appirio Cloudfactor – A Review

Users of Gmail and Google Apps have always needed better integration between their email and Salesforce, but unlike Outlook & Exchange users, Salesforce hasn’t built an app to facilitate...

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Salesforce Discounts for Community Interest Companies (CIC) Social Enterprises

Salesforce has always provided donated licenses and steep discounts on its software to Charities, but it has recently clarified its stance on Social Enterprises such as Community Interest Corporations...

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Migrating Data from SQL Server to Salesforce.com using Talend – Part 1

At Third Sector IT we’re often asked to migrate data from a client’s existing system to a new Salesforce.com org. Sometimes this is because they are changing databases, and need all of their old data...

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Your Requirements are Rubbish – Why Requirement Gathering is a Flawed Approach

I get more requirements documents for CRM’s than a sane man would want. This process of gathering and listing requirements is a legacy of a bygone day, when products were built from scratch, and you...

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Understanding Agile and Salesforce Implementations – from Idealist Consulting

Idealist Consulting, a B-Corp located in Oregon, USA, specialises in Salesforce Implementations for Non-profits. As we’re in the same space, we chat occasionally, and I wanted to highlight their recent...

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Virgin Money Giving and Salesforce at London Hackathon

I had the geeky pleasure of spending part of Saturday in Tower 42, in Salesforce’s offices for a hackathon. For those not aware of this geekfest, it’s when people get together to program for the fun of...

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Replacing Salesforce for Google Adwords

Salesforce for Google Adwords retires on May 1st, which means a few thousand people are going to need an alternative. Here are a list of replacements for Salesforce for Google Adwords,  what they have...

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Email providers that intergrate with Salesforce

Finding the right Email Service Provider (ESPs) for your organisation can be a stressful task. With so many to choose from and many providers offering very little information it is incredibly difficult...

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Integrating Salesforce with QuickBooks Online

One of our clients asked us to research the best way to integrate Salesforce with QuickBooks Online, and we thought we’d publish what we found as a blog post. The challenge for Charities is that a...

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